Create an account and sign in on the app

Make a Nigraan account in the app, sign in and out, and reset a forgotten password from your phone.

For: Everyone

You need an account only to add to Nigraan, for example to report a hazard or list a relief camp. The map, the guides and the emergency numbers need no account.

Create an account

  1. Tap Menu, then Sign in.
  2. Tap Don't have an account? Create one.
  3. Keep Email selected.
  4. Enter your Full name, your Email and a Password of at least 6 characters.
  5. Under Account type, keep Public user unless the Nigraan team has asked you to take a staff role.
  6. Tap Create account.

You are usually signed in straight away. If the app says Check your email to confirm your account, then sign in., open the email, follow its link, and then sign in.

The Mobile number option does not work yet. Signing up or in with a mobile number needs text messages, which are not switched on. Use Email.

An administrator can change your account type later. Badges are only for Public user accounts.

Sign in

  1. Tap Menu, then Sign in.
  2. Enter your Email and Password.
  3. Tap Sign in.

If you tapped Report a Hazard before signing in, the app takes you to the sign-in screen first, then to the form. You stay signed in on this phone until you sign out.

Sign out

  1. Tap Menu, then Sign out.

Forgot your password?

  1. On the sign-in screen, tap Forgot password?
  2. Enter your Email and tap Send reset link.
  3. You see Check your email. The app shows the same message whether or not an account uses that address, so nobody can use it to find out who has an account.
  4. Open the email on any device, your phone or a computer, and follow the link. It opens the Nigraan website, where you choose a new password.
  5. Come back to the app and sign in with the new password.

The link works once and expires soon, so use it quickly. If it has expired, ask for another. If the email does not arrive, check your spam folder.

An account made with a mobile number only has no email address, so it cannot be reset this way.

What happens next

Once you are signed in, the bell appears in the top bar, and the Menu shows My reports. The website works the same way: see Create an account and sign in.

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