Find your role, then the task you want to do. Most people start under Everyone; staff roles are the ones an administrator gives you.
On a computer
Everyone
Find your way around Nigraan — What is on the Nigraan website, how to move around it, and how to switch between English and Urdu.
Read a hazard guide — Find the guide for a flood, heatwave, earthquake or any of 13 hazards, and what each part of a guide tells you.
Use the live hazard and relief maps — Read the homepage maps, filter them by hazard, place and time, see the weather forecast and official figures, and download what you see as a PDF.
Create an account and sign in — Make a Nigraan account, choose the right role, sign in and out, and reset a forgotten password.
Public users
Report a hazard — Send a report of a flood, fire, landslide or other hazard, with an optional photo or voice note, and what happens to it after you send it.
List a relief camp or aid point — Put a shelter, medical camp, or food or water distribution point on the relief map, and choose how long it stays listed.
Review submitted reports — Work the review queue as a validator or administrator, approving reports onto the public map, removing them with a reason, and linking duplicates.
Review badge requests — Check a public user's relief camps and approve or decline their bronze, silver, gold or platinum badge.
Use the Data page — Browse every approved record in the data table, download a record as a PDF, follow each report's review stage, and delete or expire records.
Use the partner tools — What an NGO or government partner can do in Nigraan today, from uploading datasets to browsing the data, and what is coming next.
Use the Data page — Browse every approved record in the data table, download a record as a PDF, follow each report's review stage, and delete or expire records.
Use the institutional dashboard — What an institutional or agency account can do today, including reviewing reports from the Data page, and which dashboard tools are still to come.
Use the Data page — Browse every approved record in the data table, download a record as a PDF, follow each report's review stage, and delete or expire records.
Read the donor dashboard — Follow approved hazard reports over time by hazard, province and district, in six chart types or as a table.
Use the Data page — Browse every approved record in the data table, download a record as a PDF, follow each report's review stage, and delete or expire records.
Administrators
Run the admin console — Every tab an administrator sees, what each one is for, and the powers only an administrator has.
Manage users, roles and badges — Give people the right role, award or remove a relief-camp badge, and remove an account, from User & role management.
Review submitted reports — Work the review queue as a validator or administrator, approving reports onto the public map, removing them with a reason, and linking duplicates.
Review badge requests — Check a public user's relief camps and approve or decline their bronze, silver, gold or platinum badge.
Use the Data page — Browse every approved record in the data table, download a record as a PDF, follow each report's review stage, and delete or expire records.
Get started with the Nigraan app — Find your way around the app's tabs and menu, switch between English and Urdu, and see which permissions it asks for and why.
Use the live map in the app — Read the app's hazard and relief map: what each mark means, the map options button, filters, the forecast and official figures, and opening a report.
Read the hazard guides in the app — Find the guide for a flood, heatwave, earthquake or other hazard on the Prepare tab, and what to do before, during and after. Works with no signal.
Call for help and prepare a plan and kit — Use the Emergency tab: call Rescue 1122, Police, Edhi or the Fire Brigade in one tap, make a family plan, and pack an emergency kit.
Get alerts about hazards near you — Turn on the app's nearby hazard alerts, see what they cover and how often they check, and why an alert can arrive late.
Public users
Report a hazard from the app — Send a hazard report with your GPS location, a photo or a voice memo, and answer the "is this the same incident?" question when it appears.
List a relief camp from the app — Put a shelter, medical camp, water point or food distribution on the relief map from your phone, and choose how long it stays listed.
Send reports with no signal — Report a hazard or list a relief camp with no connection. The app keeps it, with its photo and voice memo, and sends it when you are back online.
Follow your reports — See what happened to each report and listing you sent: waiting, sent, in review, approved or not accepted, and read a reviewer's note.
See your badge and notifications — How public users earn bronze to platinum badges for relief camps, where to see your badge and progress in the app, and how the notification bell works.
Upload many reports from a CSV file — Send many hazard reports or relief listings at once from a CSV file on your phone, check every row first, and fix the ones that need it.
Validators
Use the Data tab — Staff accounts get a Data tab in the app: every record by province, city and place, with each record's details, PDF and share.
What reviewers can do in the app — Reviewing reports and badge requests happens on the website. Here is what validators and administrators can do in the app, and where its badge notifications lead.
Upload many reports from a CSV file — Send many hazard reports or relief listings at once from a CSV file on your phone, check every row first, and fix the ones that need it.
Partners
Use the Data tab — Staff accounts get a Data tab in the app: every record by province, city and place, with each record's details, PDF and share.
Upload many reports from a CSV file — Send many hazard reports or relief listings at once from a CSV file on your phone, check every row first, and fix the ones that need it.
Institutional users
Use the Data tab — Staff accounts get a Data tab in the app: every record by province, city and place, with each record's details, PDF and share.
Upload many reports from a CSV file — Send many hazard reports or relief listings at once from a CSV file on your phone, check every row first, and fix the ones that need it.
Administrators
Use the Data tab — Staff accounts get a Data tab in the app: every record by province, city and place, with each record's details, PDF and share.
What reviewers can do in the app — Reviewing reports and badge requests happens on the website. Here is what validators and administrators can do in the app, and where its badge notifications lead.
Change a user's role in the app — Administrators can change any user's role from the app's User and role management screen. Badges stay on the website.
Upload many reports from a CSV file — Send many hazard reports or relief listings at once from a CSV file on your phone, check every row first, and fix the ones that need it.