Change a user's role in the app

Administrators can change any user's role from the app's User and role management screen. Badges stay on the website.

For: Administrators

Administrators can change a user's role from the app. Everything else about accounts, including badges, is done on the website.

Change a role

Tap Menu, then User & role management.
Find the person in the list. Each entry shows their name, and their email address or mobile number.
Next to Role, choose the new role: Public user, Validator, Partner — NGO / Government, Institutional or Administrator.

The change is saved straight away, and you see Role updated.

Role	In the app
Public user	Reports, relief listings, My reports, My badge. Earns badges.
Validator	The Data tab and badge-request notifications. Reviews on the website.
Partner — NGO / Government	The Data tab and Partner tools.
Institutional	The Data tab and Institutional dashboard.
Administrator	Everything above, and User & role management.

The person sees their new role the next time the app loads their account.

The app has no badge controls, even for administrators. To award, change or remove a badge, use the website: see Manage users, roles and badges.

Take care giving the Administrator role. An administrator can change everyone's role.